Privacy Policy

Privacy Policy

This Privacy Policy explains how SparklePro Clean processes personal data when you use parentislandaisle.digital, make an inquiry, or arrange move-in or move-out cleaning services.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
Data category

Data We Collect

We may collect identification and contact details, property and booking information, access instructions, service preferences, communication records, payment-related details, and condition photos submitted for scope review. We may also collect technical data such as device and browser information, log data, and cookie-related identifiers.

The categories of data collected depend on the service request and the way the website is used.
Collection source

How We Collect Data

We receive data from inquiry forms, phone calls, email messages, and other direct communications. We also obtain information from appointment scheduling, property condition review, payment processing, and website analytics or cookie tools used on the site.

Some information is provided directly, while other information is created during booking, service delivery, and website use.
Cookie type

Cookie Categories

The website may use essential cookies to support core functions, preference cookies to remember selected settings, and analytics cookies to understand site use and improve performance. Cookie use may involve session-based or persistent identifiers depending on the function involved.

We use only the cookie categories needed for site operation, measurement, and basic preference handling.
User control

Cookie Controls

You may block or delete cookies through your browser settings. If the browser is set to reject certain cookies, some site functions may not work as intended. Where the website provides a cookie choice tool, your selections will apply to the extent supported by the browser and device you use.

Cookie preferences can usually be adjusted through browser settings and, where available, site controls.
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some situations and ask about the basis on which we handle your information.

Available rights depend on the nature of the data and the applicable law.
Requests

How to Make a Request

To protect privacy and security, we may ask for information needed to verify your identity and locate the relevant records. If a request cannot be fully satisfied, we will explain the reason where permitted by law.

Requests are handled after we confirm identity and review the scope of the request.
Data Retention

Data Retention

We keep personal data only for as long as needed to manage inquiries, bookings, service records, payment handling, dispute resolution, and legal compliance. When data is no longer required, we delete it or de-identify it where practical.

Storage periods depend on the purpose for which the information was collected and any legal retention duty.
Policy Updates

Changes to This Notice

If we make material changes, we will update the notice on the website and may provide additional notice where appropriate. The revised version applies from the stated effective date.

We review this notice when our practices or legal obligations change.
01

How We Use Data

We use personal data to respond to inquiries, review property scope, prepare quotes, confirm appointments and access arrangements, deliver cleaning services, manage payments, maintain records, improve website performance, and meet legal, accounting, and security obligations.

Processing is limited to operational needs and the handling of lawful requests.
02

Service Providers and Other Recipients

We may share personal data with payment processors, communication tools, website hosting providers, analytics providers, and other operational vendors that support booking, administration, and service delivery. These parties are expected to use the data only for the services they provide to us and to apply appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their assigned functions.
03

Legal Disclosures

We may disclose personal data when required to comply with law, lawful requests, court orders, or regulatory obligations. We may also share information where needed to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of our business, customers, or others.

Legal disclosure is limited to what is necessary for compliance or protection of rights.
Contact Information

Contact Information

Privacy email
feedback@parentislandaisle.digital
Telephone
+966 51 831 4169
Postal address
7807, شارع العليا, الرياض, SA
Privacy contact
feedback@parentislandaisle.digital